Welcome to Eayafashion – Where Style Meets Elegance! | It is Inspired by her, Design For You
At Eaya Fashion, we prioritize customer satisfaction and take great pride in the quality of our clothing. If for any reason you are not entirely happy with your purchase, we offer a straightforward refund process to assist you.
To qualify for a refund, the item must be unused, unwashed, and in the original condition in which it was received. All original tags and packaging must be intact, and the return must be initiated within seven days from the date of delivery.
Please note that certain items are non-refundable. This includes final sale products, undergarments or hygiene-sensitive items, customized or altered garments, and any items returned after the seven-day window.
To request a return, customers must contact our support team at [your support email] with their order number and reason for return. Upon approval, return instructions and the return address will be provided. Customers are responsible for the return shipping cost unless the item is defective or incorrect.
Once the returned item is received and inspected, we will notify you of the approval status. If approved, the refund will be issued to your original payment method within five to seven business days. Please note that shipping charges, if any, are non-refundable.
If you have received a damaged or incorrect item, please notify us within 48 hours of delivery and include clear photos of the item in question. We will provide either a replacement or a full refund based on your preference.
If your refund is delayed or missing, please first check your bank account, then contact your payment provider, as it may take additional time for the refund to be processed. If you have completed these steps and still have not received your refund, feel free to reach out to us.